Getting started

How to order

Becoming a Pharmsource customer is straightforward, and ordering is even easier. Here's exactly how it works, from your first application to placing orders and getting day-to-day support from a team that knows pharmacy.

A Pharmsource associate checking an order on a clipboard

One account for everything your pharmacy stocks

Pharmsource consolidates ordering into a single relationship. Instead of juggling separate vendors for brand and generic Rx, vaccines, injectables, and supplies, you order it all from one partner, with consistent pricing, compliant fulfillment, and people who pick up the phone. No contracts, no minimums to lock you in. The steps below walk you through getting set up and ordering with confidence.

Six simple steps

From application to your first order

Each step is designed to be fast, clear, and fully compliant, so you can focus on your patients.

01
01

Become a customer

Apply online in a few minutes. We verify your pharmacy license and DEA registration, then work to get your account approved quickly, so you can start ordering without the usual onboarding delays. There are no contracts to sign and no volume commitments to meet.

Apply online
02
02

Get your online account & portal access

Once you're approved, we set up your secure online account and walk you through portal access. Your login opens the full catalog, your pricing, and your complete order, invoice, and statement history, all in one place, available around the clock.

03
03

Browse & order the full line

Shop brand and generic Rx, OTC, vaccines, injectables, IV fluids, surgical and dental supplies, nutraceuticals, and PPE, all from one account. Reorder your regular items in a click, watch for short-dated and closeout deals, track shipments, and pull invoices whenever you need them.

Explore the catalog
04
04

Order controlled substances your way

For Schedule II medications, you choose: order electronically through CSOS, enroll once with your personal DEA-issued certificate for faster ordering with fewer errors, or use the paper DEA Form 222. Schedules III–V order right alongside the rest of your catalog, fully DEA-compliant either way.

How CSOS works
05
05

Next-day delivery & low minimums

Orders placed by the daily cutoff process the same day and ship for next-day delivery, with multiple UPS service levels and nationwide reach. Low order minimums let you buy only what you need, and refrigerated items are handled with proper cold-chain packaging to protect product integrity in transit.

06
06

Ongoing support & dedicated account management

You'll work with knowledgeable reps who understand pharmacy, not a call center. They're here for ordering help, product questions, backorders, and compliance guidance, every step of the way, so you always have a real person to call.

Meet our team
Pharmsource customer-support representative helping a client

Real people, real help

A team that knows pharmacy

When you call Pharmsource, you reach knowledgeable reps, not a call center. They're here for ordering help, product questions, backorders, and compliance guidance, so you always have a real person to talk to.

Meet our team

What you'll need to apply

Having these on hand keeps your application moving. We'll verify your credentials as part of approval to keep your account fully compliant.

  • Your active pharmacy license and store details
  • Shipping and billing information for your pharmacy

What your online portal does

Your account portal is open around the clock, so you can order on your schedule.

  • 24/7 catalog browsing and reordering
  • Order tracking and shipment status
  • Invoices and statements on demand

Controlled substances

CSOS or Form 222, your choice

The Controlled Substance Ordering System lets you order Schedule II products electronically, replacing the paper DEA Form 222. You enroll once with a personal DEA-issued CSOS certificate, then place controlled orders right inside your portal, faster, with fewer errors, and fully DEA-compliant.

Prefer paper? We also accept the DEA Form 222 for Schedule II orders, and Schedules III–V order right alongside the rest of your catalog. Either way, every order stays fully DEA-compliant.

See all ordering services
Secure controlled-substance handling at the Pharmsource distribution center

Electronic ordering

CSOS

  • No more Form 222

    Order Schedule II electronically and retire the paper triplicate form for good.

  • Enroll once

    A single personal DEA-issued CSOS certificate sets you up to order Schedule II online, quick, with fewer transcription errors.

Prefer paper?

DEA Form 222

  • The traditional option

    If you'd rather order Schedule II product on the paper DEA Form 222, we support that too, the choice is always yours.

DSCSA-compliant documentation accompanying a pharmaceutical shipment

Ordering with confidence

Compliant from the first order

As a licensed wholesale distributor, Pharmsource sources product through authorized distributors and manufacturers, with DSCSA-compliant traceability back to each item's origin. Controlled-substance ordering is handled under DEA and state licensure, so every order you place, routine or controlled, meets the standards your pharmacy is held to. Need to send something back? Returns follow a documented RMA process.

Get started

Ready to place your first order?

Apply today and our team will help you get set up fast.